Medicine, like any other area of specialization, has a language all its own, and 24X7 Doctor Call is no different. We realize some of the terminology can be confusing, so below we have explained in detail some of the basic concepts and language used in telemedicine. That way, once you are registered and gain access you will have a much clearer understanding of the telemedicine experience.


What is a board-certified physician?

All physicians in the U.S. must graduate medical school, complete an internship and residency, and pass a licensure exam for their state before they can practice medicine. Some doctors choose to take the extra step of becoming certified by the American Board of Medical Specialties (ABMS). This body certifies that a doctor has attained an extra level of skill, knowledge, and expertise in their specialty.  Board certification is a mark of distinction—not every practicing doctor is board-certified, but all of ours are.

What exactly is telemedicine?

Telemedicine is when a doctor and a patient are not physically present with each other so the interaction happens through a device of some sort.  Increases in internet speeds and advances in technology have made it possible for a doctor to provide care remotely in this way.  These video calls, phone calls, and the exchange of pictures (in the case of a rash or other medical issue that a doctor needs to examine) are HIPPA compliant, which has helped to make telemedicine a rapidly growing and successful facet of healthcare.

What is a co-pay?

A co-pay is the price you pay for a visit with a doctor. When you visit with a doctor using our telemedicine services, you will never have to pay a co-pay.

 What is traditional coverage?

Traditional coverage is insurance that one would typically get through an employer. 24×7 Doctor Call is compatible with traditional insurance coverage but can also be a perfect solution for those who are underinsured or have no insurance at all. That means that you can use 24×7 Doctor Call along with your existing insurance or use it alone if you have no other insurance.


We hope this brief primer of terms helps you more fully enjoy your experiences with telemedicine! If there are other medical terms that you find confusing, please let us know in the comment box at the bottom of this post!

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